Cedar Green offers comprehensive service and maintenance contracts nationwide, including the Channel Islands.

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PPM – Planned Preventative Maintenance and Servicing

We manage PPM programmes, with regular servicing to prolong the life of mechanical equipment, reduce energy consumption and prevent breakdowns and ensure compliance with all regulations.

24/7/365 Emergency callout service & technical support helpline

We support our clients with a 24/7 emergency callout service available 365 days a year and our engineers have 24/7 access to fully stocked parts and spare warehousing. We also provide our service package clients with a technical support helpline, including out-of-hours, ensuring total peace of mind.


We keep everything going

Nationwide service with experience across multiple commercial sectors

We offer a nationwide service spanning the whole of the UK and the Channel Islands, from London, Bristol and Sussex to Newcastle, Manchester and Glasgow. We work with clients across a host of sectors where sustained heating and hot water supply is business-critical, such as hospitals, care homes, hotels, universities, colleges, schools, hospitality and leisure, local authority, commercial, industrial and manufacturing businesses.

What our heating maintenance contract covers

We offer a comprehensive maintenance service that provides our clients with 24/7 emergency call-out service, 365 days a day, and regular routine servicing to prolong the lifespan of your boiler. With our maintenance contract in place, you have complete peace of mind that your heating system is protected. We’ll ensure you receive:

  • 24/7, 365 days a year emergency callout service
  • Discounted annual service rates
  • Discounted rates on spares and parts
  • Significant savings on temporary boiler hire
  • Technical support helpline available 24/7

What Does Boiler Maintenance Involve?

Regular boiler maintenance is essential for safety and efficiency. We recommend annual servicing by our experienced technicians. During maintenance, we inspect all components, check for leaks, clean internal parts, and conduct combustion testing to ensure proper function. Our thorough service includes a full performance test, compliance with Gas Safety Regulations, and documentation to maintain warranties. Proactive maintenance helps prevent costly emergency repairs.

Service Maintenance Gauge

Do Boilers Need Maintenance?

We recommend all commercial boilers receive regular maintenance for optimal performance. Without servicing, boilers can be prone to issues like a build-up of dirt, debris and limescale, and inefficient operation. Routine servicing helps combat these problems. Our engineers can spot small issues before they turn into major repairs. Comprehensive servicing provides a range of benefits, including:

  • Enhanced Safety: Faulty boilers pose serious risks like gas leaks or carbon monoxide poisoning, but servicing helps to remove this risk.
  • Reduced Energy Bills: Servicing improves efficiency, reducing fuel waste and lowering monthly bills. Tune-ups optimise performance and increase efficiency.
  • Early Identification of Issues: We can spot minor problems before they become major repairs, saving your business time and money.
  • Maintain Warranty Validity: Most manufacturer warranties require annual professional servicing, which means proof can be provided to insurance companies when needed.
  • Compliance with Regulations: Laws like the Health & Safety at Work Act 1974 make boiler servicing a legal obligation for businesses and landlords.

Service & Maintenance FAQs

What is planned preventative maintenance?

Planned Preventative Maintenance involves scheduled and regular maintenance activities on equipment or building fabric. This proactive approach ensures equipment longevity and reduces the likelihood of unexpected breakdowns.

What are the 4 phases of planned maintenance?

The four phases of planned maintenance are corrective maintenance, preventive maintenance, risk-based maintenance, and predictive maintenance, each serving to address different maintenance needs and challenges.

What are examples of preventive maintenance?

Preventive maintenance tasks include regular cleaning, lubrication, part replacements, and equipment repairs. The specific requirements for preventive maintenance scheduling vary depending on the equipment being serviced.

How Often Should a Boiler Be Maintained?

The recommended frequency for boiler maintenance depends on the type of boiler you have. Gas and oil boilers should be serviced at least once a year, while electric boilers require professional servicing at least every two years.

During a maintenance visit, your engineer will check the boiler inside and out for any issues. They’ll clean internal components, check connections, test combustion efficiency and make any necessary repairs. Following maintenance guidelines is the key to maximising performance and the lifespan of your boiler.